How do I return an item?

How do I return an item or get a refund?

Dead on arrival must be reported within 60 minutes after delivery, including photographic evidence in the unopened bag. I will also required another photographic evidence of dead shrimp on white piece of paper.
Please note:
- I do not refund Postage charge under any circumstances.
- Refund for dead shrimp will be given after clear evidence on white piece of paper.
- I will not give a refund/replacement if you not provide me above evidence